State Farm® Insurance Agent Ken Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Netta
July 10, 2026
"Sara was amazing at getting everything I needed and wanted added and done. She was passionate about her job, had patience with my timing, and was exceptionally on getting exactly what was required."
Traci (PowerPuffMom)
July 8, 2026
"Steven was very helpful and knowledgeable in helping us with our homeowners policy. We look forward to working with him in the years to come."
Daniella Patel
June 23, 2026
"Amazing service and maximized my savings and policies. 10/10 would recommend for anyone searching for insurance! Extremely fast response times and great people!"
Deb Taylor
June 15, 2026
"Steven helped me with my homeowners insurance policy. He was very thorough in explaining the coverage. He’s always pleasant and committed to my needs."
Madeline Rice
June 2, 2026
"Sara answered my call and the paper I needed for my bank was in my email before I had a chance to look!!! Amazing, QUICK service. Thank you is barely enough!"
Christina Nacho
May 26, 2026
"Sara Coleman has been amazing! She has made getting renter Insurance for my college son, so easy, despite the frequent "updates" my son keeps adding. Thank you Sara!! Always prompt and professional"
Mz Kib
May 18, 2026
"There When You Need Them 💯"
Rochelle Faulkner
May 11, 2026
"I had a great experience working with Steven. He was very knowledgeable and patient while walking me through obtaining a policy for my new home. He also took the time to review my current policies to ensure that my financial portfolio is balanced to cover expenses in case of death. I look forward to working with Steven again and would recommend him to friends and family!"
Steve Luxton
May 7, 2026
"I desperately wanted to discontinue my enrollment with my then insurance provider. I shopped around and kept getting the runaround from a myriad of insurance companies. The only insurance broker that actually mailed information to me was Ken Brown's firm. They were highly competitive in a highly competitive market but stood out as the company I was going to go with after several years of less than satisfactory service from previous provider. Thank you Sara Coleman and Ken Brown!!"
Nicole
April 22, 2026
"Steven was extremely patient and did not make me feel rushed. It was a delight to work with him."
Bella Evans
April 15, 2026
"I'm giving you guys a 5 star rating because of Steven & Sarah. Two excellent Customer Service Reps. They both always start off with a warm greeting very personable. Listen to what my issue is. Always resolving it in a personal manner. Customer Service means everything to me. How a person receives you & handles your concetns in a personal manner. I love when I call & I get them on the phone. From a scale of 1-5 they both deserve a 100. Knowledgeable
Empathetic & Proactive. I loves these two Reps you are very fortunate to have people like this working for you. Job well done!"
Karen Lines
April 13, 2026
"Steven set me up with insurance on my new car over the phone in a matters of minutes. Great service!"
Aisha Leach
April 8, 2026
"Best experience I had with dealing with an insurance company. Sara was great with handling my needs. She's one of the best."
COOL KIDS USA
March 29, 2026
"Steven at Ken Brow State Farm is great, prompts response to all requests and accommodate with all different option for me. Highly recommended."
Rahim Chowdhury
March 25, 2026
"Steven was great. He handled my out of state insurance transfer nice and easy."
Ryan Oakley
March 25, 2026
"Good experience, reasonable price, no complaints. Sara Coleman was very helpful and made the whole process easy."
Emmanuel Fres
March 23, 2026
"Sara coleman was very professional and polite guide me through everything answer all my questions and gave me a good price. I definitely recommend State Farm."
Brandon B
March 12, 2026
"Steven was my insurance representative. I was shopping for insurance primarily due to All State Insurance not being able to provide me comprehensive coverage for my two trailers. Steven was not only able to give me coverage on the trailers, but he saved me 35% on my home policy and 25% on my auto. He also worked in a umbrella policy for a great annual premium. I left with more coverage and polices for about 20% annually less than All State. Another huge benefit from working with Steven was that every time I call either Steven, or one of the few representative in the office answered and I wasn't on hold nor did I get a random worker to have to explain my needs again. I loved the personal "family" type relationship. Happy customer!!"
Totes McGoats
March 11, 2026
"Hi Ken!
I just wanted to take a moment and tell you that Sara Coleman was awesome! Called for a copy of my insurance card while I was renewing my registration and she got that right to me! Helpful and delightful. Whole call was 5 min A-Z. Excellent experience!"
Jeff La Greca
March 4, 2026
"Sara is always pleasant when you call on the phone and always has the right answers whenever a question arises. There is no one better to take care of you as a policyholder! thank you, Sara!!"
Sam Babicki
March 2, 2026
"Had a great experience. Sara made everything extremely easy to switch over my home and auto insurance. Would definitely recommend."
Stephan Habash
February 27, 2026
"I had an absolutely phenomenal experience speaking with Sara Coleman. She was patient, articulate, and very thorough when explaining the policies and answering my questions. I felt comfortable speaking with her and feel very confident in the purchase of my policies. Most importantly, I felt like a person, rather than a number. I truly appreciate Sara's help!"
Kevin Brown
February 26, 2026
"Sara helped us quickly and efficiently. Thank you!"
Timothy Brown
February 20, 2026
"I have been at this agency for a couple years and they are by far the nicest I have ever worked with. I would especially like to mention sarah helping me out and working with my needs and doing so very kindly and informatively."
Ellwood Truman
February 20, 2026
"I called to add a vehicle and Steven was very helpful"