State Farm® Insurance Agent Ken Brown
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
megxn mxrie
November 24, 2025
"Steven was very patient during our call & clarified anything I was confused about. He has helped me & my family multiple times throughout our insurance journeys with State Farm. I really appreciate him as a worker, he is extremely helpful for any issue you have."
Lindsay Ryan
November 24, 2025
"I’ve been with State Farm since 2000. My experience has always been positive- the reps at my local office have always been supportive and helpful. Addressing my needs in a timely manner and making it a priority. I couldn’t recommend Ken Browns office more!"
T
November 20, 2025
"Edit 11/20/25 in response to reply. Your generic response trying to save face does not work. If you had such a safe, respectful, and inclusive environment, you would not be using profane language, yelling at me or anybody who brought up concerns about your behavior as well as Sara’s and anybody else’s in the office. Also, anybody can write a review about an experience they had with this office. You are just someone who does not want to take feedback and admit when you’re wrong. Horrible experience with this office. Ken was very aggressive, judgmental, and dismissed my concerns, and Sara was aggressive and judgmental too. Do not claim to be inclusive and empathetic, only to turn around and abruptly cut someone off, dismiss someone’s concerns, jump to conclusions, and raise your voice. I forwarded my terrible experience to State Farm Insurance Company, and they showed empathy and said they do not condone this office’s behavior. Ken, just because you are an Independent Contractor, does not mean you can say and do whatever you want. You have to answer to a boss, and you’re lucky to have a job."
"While we always welcome open and honest reviews, this comment does not reflect the values, culture, or service standards of our office. For the privacy of all parties involved, we cannot discuss internal personnel matters in detail. However, we can state that this review was not written by a customer and does not represent an actual client experience with our agency. Our team takes great pride in maintaining a respectful, inclusive, and professional environment for both our staff and our clients. When concerns arise, they are addressed promptly and appropriately, and we remain committed to fostering a workplace where everyone feels safe and supported. We understand that online comments can sometimes stem from circumstances outside of our control, but we want to reassure our community that our focus remains on delivering the honest, dependable service that our clients know us for. If anyone has questions about their experience or would like to speak with us directly, we invite you to contact our office. We’re always here to help. "
Petra Fist
November 12, 2025
"Knowledgeable, professional, kind. You cannot find a better agent. We highly recommend Ken and Steven for all of your insurance needs. Thank you, guys! Have a great day."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
David Fist
November 12, 2025
"Steven was very helpful and courteous. He helped put all my cars under one account and clearly explained the billing for out homeowners policy."
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
william matthews
November 11, 2025
"Steven was a real pleasure to work with on taking care of my car insurance bill over the phone. Very fast and efficient."
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
Don Eiger
November 11, 2025
"Steven was great, helped me immediately and it was a great experience. Thank you so much Steven."
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Anita Davis
October 24, 2025
"Steven was great to work with. Always available, friendly and knowledgeable!"
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Butch
October 21, 2025
"This review is written by Linda K. Worked with Steven Leasure who was efficient and courteous. Would highly recommend."
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Steven; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Rashida Brown
October 9, 2025
"Sara was awesome to work with. She made the process of changing my insurance from state to state quick & painless. She answered questions I had Very easy to talk to, Very knowledgeable & made sure to let me know I could reach out to her at anytime if needed. THANK YOU AGAIN SARA!😊"
"Hi Rashida. Thank you for your 5-star review of Sara! My State Farm team and I are happy to be your good neighbor!"
Sam Kanuika
October 6, 2025
"I forgot to insure my wedding ring before leaving on my honey moon, but Steven was super accommodating and was able to quickly provide a quote and get my policy updated."
"Hi Samantha. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
M Yuen
September 19, 2025
"Sara Coleman is very professional while being friendly. She quickly gave me home & auto quotes for policies . Sara is also responsive and gets back to you quickly."
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
James Kimani
September 18, 2025
"Steve reached out to me and we discussed my insurance needs. He was able to give me quote that was way cheaper. He was very professional throughout the whole conversation and gave me time to make my decision after our discussion. I highly recommend Steven for anyone looking for an insurance coverage."
"Hi James. Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Stacey Maphis
September 11, 2025
"Steven was great from start to finish. He was very professional and definitely knows what he's talking about."
"Hi Stacey. Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
Elizabeth Wilt
September 3, 2025
"Steven Leasure was great! Helped me add my husbands vehicle and made sure we got all the discounts we qualified for!"
"HI Elizabeth. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Marcus Conner
August 29, 2025
"Steven made the process easy and convenient. 20 minutes and I got everything I needed. Definitely recommend for anyone considering using them for insurance."
"HI Marcus. We’re thankful for your feedback on Steven! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Sandra Thomas
August 23, 2025
"Steven was a pleasure to work with, very knowledgeable and answered all my questions. Able to help with my auto and home insurance. Ended up with better coverage at a lower cost than what I had been paying. I would highly recommend Steven for any insurance needs."
"Hi Sandra. Welcome to the State Farm team. Thank you for your 5-star review of Steven! My State Farm team and I are happy to be your good neighbor!"
Tae Song
August 23, 2025
"Steven was straight-forward and on the point when assisting me getting auto and renters insurance. If there was any discrepancies or issues, Steven would communicate before acting. Thanks Steven."
"Hi Tae. We appreciate your review! We are delighted to know you had a great experience with Steven in our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Kofi Sarfo
July 17, 2025
"Sara Coleman is great! I had questions about State Farm and coverages looking to see how it compared to my current provider and she was able to address all of my concerns! I appreciate her kindness and patience while explaining things to me!"
"Hi Kofi- Thank you for your 5-star review of Sara! My State Farm team and I are happy to be your good neighbor!"
Love Jones
July 16, 2025
"I wanna say thank you to Sarah!!!!!!!! Customer services was an 10 of 10 you were very helpful today with all of my concerns and I appreciate it!!!!!! Thank you so much 🙂"
"Hi Tina. Thank you for reviewing Sara in our State Farm office! We’re thrilled to know you had a positive experience with her; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
Sydney Martino
July 16, 2025
"Sara’s customer service was awesome! So great to talk to and knowledgeable!"
"Hi Sydney- Thank you for your 5-star review of Sara! My State Farm team and I are happy to be your good neighbor!"
Bethany Twardowski
July 16, 2025
"Sara was very warm and helpful and provided feedback quickly. Very pleased with my interaction and rapid result."
"Hi Bethany- We’re honored by your positive feedback of Sara! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Amy Wolf
July 8, 2025
"Steven did a great job walking me through our policies and making sure I understood the coverages."
"Hi Amy. Steven and I appreciate your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
Paulette Alexandridis Alexandridis
June 30, 2025
"Steven was very helpful answering my questions. He spent a lot of time trying to assist me"
"Hi Paulette. We appreciate your review of Steven! We are delighted to know you had a great experience with him at our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
Anthony Aleman
June 25, 2025
"Sara has been absolutely amazing throughout the years. She is incredibly helpful, meticulous, and thoughtful every step of the way. No matter the question or request, Sara takes the time to make sure we understand every detail and feel completely comfortable. We truly value her professionalism and kindness, and we’re grateful for all she has done for us. We highly recommend her to anyone looking for a trustworthy and caring insurance agent!"
"Hi Anthony. We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"